1 hard skill or competency (industry competency) for Facilities Manager
Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Describes basic issues to HVAC units and the possible causes.
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Level 2 Behaviors
(Light Experience)
Documents the wiring requirements for setting up HVAC systems.
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Level 3 Behaviors
(Moderate Experience)
Manages the installation, troubleshooting, maintenance, and repair of HVAC equipment based on company's standards.
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Level 4 Behaviors
(Extensive Experience)
Generates cost savings by recommending long-term needs and strategies for HVAC systems and components.
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Level 5 Behaviors
(Mastery)
Develops HVAC codes in adherence to the company’s requirements.
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10 general skills or competencies (Job family competencies) for Facilities Manager
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
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Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
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Level 4 Behaviors
(Extensive Experience)
Manages the identification of gaps in performance to improve operations management strategies.
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Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
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Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Lists the advantages and disadvantages of using a contractor management system.
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Level 2 Behaviors
(Light Experience)
Selects and uses appropriate contractor management software to assist with safety and compliance assessments.
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Level 3 Behaviors
(Moderate Experience)
Works with management to ensure the selection of appropriate contracted services meets demands.
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Level 4 Behaviors
(Extensive Experience)
Provides hands-on guidance to other leaders regarding the contractor safety management process.
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Level 5 Behaviors
(Mastery)
Generates an innovative safety management plan (SMP) to provide a safe work environment.
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13 soft skills or competencies (core competencies) for Facilities Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
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Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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Summary of Facilities Manager skills and competencies
There are 1 hard skills for Facilities Manager, HVAC.
10 general skills for Facilities Manager, Operations Management, Contractor Management, Corrective Maintenance, etc.
13 soft skills for Facilities Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Manager, he or she needs to be proficient in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.